In a major initiative to improve and simplify investor services, the Bangladesh Investment Development Authority (BIDA) has signed separate MoUs with four institutions to introduce seven new services on its one-stop service platform unique (OSS).

The MoUs were signed with Sylhet City Corporation, Rangpur City Corporation, Karnaphuli Gas Distribution Company Limited and Southeast Bank PLC, a press release said.

According to the press release, these agreements aim to increase efficiency, transparency and ease of access for investors.

The event was attended by Chowdhury Ashik Mahmud Bin Harun, Chairman of BIDA and BEZA, as the chief guest, and was chaired by Dr. Khandoker Azizul Islam, Executive Member of BIDA.

These new additions bring the total number of services offered through the OSS platform to 133, provided by 48 institutions, including 23 services from BIDA itself.

Since its creation in 2019, the OSS platform has processed more than 170,000 applications with a resolution rate of 99%. However, only 5,000 applications were linked to services provided by other agencies, indicating the need for further adoption and integration of the platform.

Speaking at the event, BIDA President Ashik Mahmud highlighted the importance of improving service delivery to investors.

He said: “Providing quality service to investors remains our top priority. Through the OSS platform, we aim to make the service delivery process more accessible and efficient.

Dr Khandoker Azizul Islam further elaborated on the impact of the new MoUs.

He highlighted: “Today’s signing with four institutions marks a new milestone, as it introduces seven new services to the OSS platform. Investor awareness of open source software is crucial to its success. This initiative aims to save time and resources while ensuring streamlined services for investors. investors.”