The Tirumala Tirupati Devasthanams is considering automation and introduction of an artificial intelligence chatbot to “enhance transparency and efficiency of pilgrimage services” at the Sri Venkateswara Temple, an official said on Sunday.

TTD Director General J Syamala Rao said the temple administration is exploring “futuristic technologies” to expedite accommodation, darshan and other services while improving overall transparency and efficiency.

“To expedite accommodation, darshan and other services for the multitude of visiting pilgrims and to improve transparency and efficiency, TTD is considering automation rather than manual operations. We are also exploring the introduction of an AI chatbot for pilgrimage services,” Rao said. speaking to reporters at Annamaiah Bhavan in Tirumala.

According to the EO, the ultimate goal of TTD is “to enrich the pilgrim experience while leveraging technology,” while preserving the “spiritual and cultural sanctity” of Tirumala for future generations.

Rao further noted that the temple administration aligns with Chief Minister N Chandrababu Naidu’s vision of blending “traditional aesthetics with modern functionality” in the development of Tirumala.

He added that TTD aims to position the world’s richest Hindu temple as a model pilgrimage center under its ‘Vision 2047’, in line with the ‘Swarna Andhra-2047’ initiative of the state government.

The vision emphasizes planned development, environmental management and heritage conservation in Tirumala, Rao added.

Learn more: Tirupati temple board to use AI to reduce darshan duration