HARRIS COUNTY, Texas (KTRK) — Customers at a storage center in northwest Harris County say they are shocked to discover several units had been broken into.

They say they made the discovery at the CubeSmart on FM 1960 near Highway 290 Friday, but that CubeSmart staff did not tell them when the break-ins occurred.

“Oh my God. Oh my God,” Marine veteran Cole Bearden exclaimed in the video he recorded as he inspected his compromised unit.

Bearden told Eyewitness News the thief took priceless antiques, artwork and sports memorabilia.

“A lot of my good stuff was in there. It’s heartbreaking, man. It really is,” he said.

Marsedez Haughton said she was recently returning from Army reservist training when she went to check her belongings Friday and found some of them were missing.

“My storage space was trashed. Everything in there is thrown everywhere. They had enough time to go through every storage unit inside and out,” Haughton said.

Unlike Bearden, Haughton said no one from CubeSmart contacted her to inform her of the break-in. She discovered it by chance.

Bearden told Eyewitness News that a CubeSmart staff member told him a broken door was the cause of the break-ins.

“I find it hard to believe that they don’t have the resources or the funds to secure this thing or to repair the door,” Bearden said.

He says it cost him more than CubeSmart’s $5,000 protection plan can offset.

“Artwork is one of those things. Believe me, it does better than the damn stock market. I’m not an idiot,” he said.

For Haughton, one of the things he holds most dear has no monetary value.

“I have a trumpet. I’ve been playing it since I was in sixth grade. My dad bought it for me and I can’t get it back,” she said.

Eyewitness News reached out to the Harris County Sheriff’s Office for more information on the break-ins but did not receive a response.

An email to CubeSmart was also not returned.

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