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If you have this old iPhone, Apple offers a free repair service
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If you have this old iPhone, Apple offers a free repair service

In a rare move, Apple is offering a free repair service for one of its older phones after multiple reports of an issue affecting the camera. The device in question is the iPhone 14 Plusbut only certain models are eligible for free repair.

Apple announced the iPhone 14 Plus repair program on its official websiteoffering a search box to find out if your device is included by searching for its serial number. Fortunately for Apple, the Plus model was the least popular of the four iPhone 14 devices, unlike the 14 Pro Max on our list of best gaming iPhonesso this shouldn’t be as costly a problem to fix as if the problem affected the entire range.

The support page lists iPhone 14 Plus models manufactured between April 10 and 28, 2024, so even if you own the phone, there’s a good chance you won’t need a repair. If you know how to check your serial number, our “what iPhone do I have?“The guide can help, with an easy-to-follow process detailing how to find your serial number and the date Apple manufactured your phone.

The service is available for any affected phone for three years after retail, so even if you bought an iPhone 14 Plus when it launched in late 2022, you still have the best part of a year to claim your repair. It’s also worth mentioning that if you’ve already paid to have your iPhone 14 Plus camera repaired, you can contact Apple to request a refund. This money is yours to do with as you wish, but if you want recommendations, we suggest checking out the massive library of Apple Arcade Games for $6.99 per month, including great titles like Stardew Valley and Vampire Survivors.

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As for the repair itself, there are three options for repairing your phone, including finding a local Apple Authorized Service Provider, taking your device to an Apple store, or using the brand’s mail-in service through the Apple Repair Center . If, while you’re here, you’re looking for something new to play, check out our guides on the best retro handhelds and the best gaming tablets. Or, if you’re considering upgrading your device, see what the competition has to offer with our list of best gaming phones.