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If you’re an iPhone 14 Pro user and are experiencing camera issues, you might be in for a pleasant surprise thanks to Apple.

In a recent service updateApple has confirmed that the rear cameras on “a very small percentage” of iPhone 14 Plus devices may lack a working preview feature.

However, he didn’t give many details about the technical issue behind this problem.

The good news is that Apple is offering to provide free service to users of defective phones through its Apple Stores, Apple Authorized Service Providers, or Email service.

Users can navigate herethen enter their phone’s serial number to see if their device is eligible for the program. Apple said all affected devices were manufactured between April 10, 2023 and April 28, 2024.

If you have already paid to have your iPhone 14 Pro repaired and this issue may have affected you, you can also contact Apple for a refund.

Unfortunately, Apple reserves the right to restrict or limit repair to the country or region of origin of purchase.

This isn’t the first time we’ve seen Apple step in and promise to fix faulty products. In fact, this is a fairly common occurrence in recent years.

In October 2021, Apple offered free repair to users who experienced sound issues, as well as noise cancellation issues, with their AirPod Pros carried out before October 2020, some of which were launched at the end of 2019.

In December 2020, Apple launched a support program offering to replace the device of a small minority of users in difficulty. with non-responsive screens.

All smartphone repairs carry some degree of risk. As standard, Apple advises users to take basic precautions before sending their devices in for repair, including backing up their data to the cloud before sending it in for repair, to ensure the security of their data.