Postbank has reassured millions of social grant recipients that their SASSA Gold cards will remain functional until they receive the new Postbank black card. This clarification follows widespread confusion over the expiry date of the Gold Card, initially set at December 31 This year.

The nationwide Black Card rollout has started in KwaZulu-Natal, Gauteng, North Capeand the North-West provinces. Despite this, Postbank stressed that beneficiaries in areas not yet covered need not worry.

“Gold Card beneficiaries in areas where we have not started issuing Black Cards need not worry,” Postbank spokesperson Bongani Diako said.

“We will bring the Black Cards to where they live. Until then, their Gold Cards will remain valid for the payment of social grants throughout 2024.”

Misleading information on SASSA gold cards raises concerns

In light of the misleading advice circulating among beneficiaries, Postbank urged them to ignore any claims suggesting the need to change banks or payment methods.

“They should therefore ignore any conflicting information, including any advice that they should change their payment method,” Diako reiterated.

Postbank has made it clear that no one, not even SASSA officials, has the authority to direct beneficiaries to use another bank. Beneficiaries are encouraged to report any incidents of deceptive attempts to the Postbank helpline at 0800 53 54 55.

Accessible payment channels

To ensure continued access to grants, Recipients can use their SASSA Gold cards at major retail chains including Shoprite, Pick n Pay, Spar and Boxer, as well as at any ATM nationwide.. This convenience shows Postbank’s commitment to uninterrupted service during the transition to Black Card.

Are you confident in Postbank’s management of the transition with the SASSA card?

Let us know by clicking on the comment tab below this article or by emailing [email protected] or by WhatsApping 060 011 021 1. You can also follow @TheSAnews on X And The South African on Facebook for the latest news.