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Intel’s Robert Hallock has confirmed that the launch of the Intel Core Ultra 200S series did not go as planned. In a live broadcast with HotHardware on YouTubeHallock revealed that optimization issues with the Arrow Lake platform were the main cause of gaming degradation (compared to previous generation Intel Raptor Lake chips).

Intel has identified a number of issues that caused Arrow Lake to exhibit bizarre performance characteristics in certain workloads. Hallock revealed that certain combinations of BIOS and OS level settings created issues that hurt performance.

Responding to a question from Tom’s Hardware editor Paul Alcorn, Hallock said Intel hopes to have at least some fixes for Arrow Lake by the end of November – or early December at the latest.

In one case, a reviewer recorded memory latency as high as 180 ns, more than 2x worse than Arrow Lake’s expected memory latency of 70-80 ns.

Despite this memory latency issue, Hallock confirmed to HotHardware that Arrow Lake Gaming Performance Regression compared to Raptor Lake was not related to memory latency, nor Intel’s decision to move to a tile-based architecture. Instead, Arrow Lake’s disappointing gaming performance was due to tuning and optimization issues.

According to Hallock, Arrow Lake’s performance as assessed by third-party evaluators did not match what Intel had seen in its internal testing. Hallock noted a massive gap between performance in third-party benchmarks and Intel’s internal tests.

Intel is reportedly working on a broad internal response to address these issues. Hallock did not detail the exact issues affecting Arrow Lake’s performance, but he did say that Intel will undergo a full audit explaining exactly what went wrong when Arrow Lake launched and a glimpse of what the company was going to do. do to repair it.

The fact that Intel recognizes the poor launch of Arrow Lake and its huge optimization problems is… encouraging. THE Ultra 200S Core The series was arguably one of Intel’s worst launches in recent memory, with gaming performance being the chip’s Achilles heel.

In our Core Ultra 9 285K reviewArrow Lake’s flagship chip performed less well than the Core i9-14900K in our 1080p Geomean with 14 games, even in ultra-fast use CUDIMM DDR5 8200MHz. Arrow Lake’s debut was even more embarrassing compared to the launch of AMD Ryzen 7 9800X3Dwhich performed up to 60% faster than the Core Ultra 9 285K in gaming.