Last update:November 12, 2024, 3:41 p.m. IST

Canva users will not be able to access the web version of the photo editing platform on November 12.

Canva is used by millions of people to edit photos and create new content.

Canva, the popular photo editing platform, was affected by a massive outage that resulted in a blank screen on the website. Canva has officially confirmed the issue people are experiencing when trying to visit the canva.com website on their computers.

“We are aware that some users may receive an error page when visiting canva.com,” the Canvas status report states. page. Website Downdetector also confirmed this development, with numerous outage reports coming in from 3:00 p.m. IST on Tuesday, November 12. The issue is not only affecting users in India but also in other regions. At the time of writing, Canva was also not accessible on our system, so it is likely that a major issue is causing this platform downtime.

Canva recently announced that it has amassed 200 million monthly active users and continues to grow rapidly from its previous user base of 115 million users over the past two years. The company recently acquired AI startups to expand its suite of features and tools to attract more people to purchase its premium offerings.

Canva has rolled out new features for its visual suite, including a state-of-the-art text-to-image artificial intelligence (AI) generator. The imaging tool has several use cases and is based on the Leonardo.AI Phoenix base model.

Additionally, Canva has enhanced its visual suite with new tools like Magic Write, interactive graphics, polls and quizzes, and AI-powered whiteboards. This is one of the first major outages the company has faced in recent times and it is essential that as it attracts more users, the platform must be equipped enough to handle the increasing traffic.