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FirstOntario Credit Union Chooses Temenos to Improve Members’ Digital Experience | 10.12.24
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FirstOntario Credit Union Chooses Temenos to Improve Members’ Digital Experience | 10.12.24

The credit union will use Temenos Digital to deliver consistent, seamless journeys and more personalized services to Canadian consumers and businesses.

GRAND-LANCY, Switzerland, December 10, 2024 (GLOBE NEWSWIRE) — Temenos (SIX: TEMN), today announced that FirstOntario Credit Union (FirstOntario) selected Temenos Digital to enhance its online and mobile experience for consumers and small businesses. This strategic initiative will enable FirstOntario to better meet the evolving needs of its members by offering more personalized, innovative and transparent financial services, including readiness for consumer-focused banking.

FirstOntario is a member-owned credit union serving more than 133,000 people in Hamilton, Niagara, Halton and the southwest areas extending to Chatham-Kent. With deep community roots, FirstOntario places a strong emphasis on supporting its members and investing in the communities it serves.

Temenos Digital allows FirstOntario a complete 360-degree view of its members to provide personalized services that drive increased satisfaction and loyalty. By moving from its existing system to Temenos Digital, FirstOntario will gain the agility and flexibility needed to further expand its membership base and accelerate innovation.

FirstOntario has been a long-time user of Temenos’ core banking solution and by unifying its core and digital banking capabilities on a single, reliable platform, the credit union will benefit from greater simplicity and efficiency operational. This integration will streamline operations, reduce complexity and enable more efficient technology management as FirstOntario continues its digital transformation journey. Additionally, the new platform will also be used to improve the digital performance of Saven Financial and Creative Arts Financial, two divisions of FirstOntario.

Lloyd Smith, CEO of FirstOntario Credit Union, said: “Temenos is a trusted partner for our core banking services, and we are pleased to expand this collaboration to enhance our digital capabilities. Temenos Digital is an exciting step in our innovation journey, enabling us to deliver best-in-class online and offline. mobile experiences that strengthen our support for our members and communities.

Rodrigo Silva, President Americas, Temenos, commented: “We are delighted that FirstOntario has chosen to expand its partnership with Temenos. Temenos Digital’s proven capabilities, combined with our expertise and commitment to the Canadian market, will support FirstOntario’s ambitious growth goals and deliver an exceptional digital experience for its members, today and into the future. »

About FirstOntario Credit Union
FirstOntario is a full-service cooperative financial institution, serving its members for 85 years throughout the Golden Horseshoe, Niagara and Southwestern Ontario. With $7 billion in assets under management, FirstOntario is one of the largest credit unions in Canada. Everyone is welcome to be part of FirstOntario for financial services, including everyday transactions, mortgages, lines of credit, loans and investments. FirstOntario profits are invested in the communities we serve through entrepreneurial support, competitive pricing and charitable activities, including our award-winning student nutrition program. Learn more about us today at FirstOntario.com.

About Témenos
Temenos (SIX: TEMN) is the world’s leading banking platform, serving customers in 150 countries by helping them create new banking services and cutting-edge customer experiences. Top-performing banks using Temenos software achieve cost-to-income ratios nearly half the industry average and returns on equity 2x the industry average. Their IT spending on growth and innovation is also 2x the industry average.

For more information, please visit www.temenos.com.