• Mercedes-Benz’s AI-enhanced MBUX voice assistant can provide accurate and up-to-date answers to a wide range of questions.
• New feature leverages Microsoft’s Bing search engine and ChatGPT generative AI
• Mercedes plans to further leverage AI to deliver an even more personalized experience in the near future

Starting this week, select Mercedes-Benz vehicles with MBUX user interface will be able to have voice assistant functionality enhanced by artificial intelligence.

Mercedes has enabled its voice assistant to provide up-to-date answers to general knowledge questions by initiating a search using Microsoft’s Bing search engine and then formulating the answer using Microsoft’s search engine. ChatGPT Generative AI System.

Mercedes has been offering the new feature in beta form to some vehicle owners over the past year, but it is now available as a free update for compatible vehicles. Currently, only the English and German languages are supported.

A user can ask the voice assistant anything by simply starting with the prompt “Hey, Mercedes”. The system will also recognize follow-up questions. For example, asking how many Grammy Awards a certain musician has. This could then be followed by the question: “When was the premiere?” » According to Mercedes, the system will recognize that the two questions are linked. Conversation history is stored for up to one hour, allowing users to ask follow-up questions.

According to Markus Schäfer, Head of R&D at Mercedesthe new feature is another step toward the automaker’s goal of delivering a “hyper-personalized in-car user experience.”

To protect a user’s privacy, Mercedes said all voice command data collected is stored anonymously in the automaker’s cloud storage, where it can be analyzed. Mercedes said a risk assessment tool evaluates all responses to block illegal or controversial content.

Mercedes plans to further leverage AI to deliver an even more personalized experience in the near future. In January, the automaker said next generation user interface will offer more AI-enhanced features. For example, it will be able to provide suggestions based on a user’s routine and will also be able to adapt its responses based on the user’s mood. The next-gen UI is expected to debut next year in the redesigned version. Mercedes-Benz CLA-Class 2026.

Volkswagen and Audi also have I integrated ChatGPT in their vehicles recently.